1. What types of cleaning services do you offer?

We provide a full suite of professional cleaning solutions, including:

• Facade painting & maintenance
• Floor cleaning
• Gutter cleaning
• High dusting
• High-pressure cleaning
• Rope-access cleaning for hard-to-reach areas

2. Can you provide a free cleaning quote?

Yes! You can request a free, no-obligation quote for your specific needs by contacting us via our website or email.

3. What geographic areas do you serve?

While our main office is based in Kenya (as indicated on drclean.co.ke), we serve clients across multiple cities and counties. Please reach out with your location for confirmation.

4. Are your staff trained and insured?

Yes, our team is professionally trained and equipped to handle all tasks safely. We maintain full insurance coverage to protect both our crew and your property.

5. What safety measures do you use, especially for high-access work?

We use certified high-pressure equipment and rope-access systems. All technicians follow industry safety standards to ensure safe and efficient operations .

6. Do you use eco-friendly or specialized cleaning products?

We tailor our cleaning agents to the task at hand—using environmentally friendly options where suitable and effective.

7. How do I schedule a cleaning or site visit?

You can:

• Send us an email via our website
• Fill out the online quote form
• Call us to set up a convenient appointment time

8. What is your cancellation and rescheduling policy?

We ask for at least 24 hours' notice to cancel or reschedule. This helps us manage our crews efficiently and minimize disruption.

9. Do you offer contract or recurring cleaning services?

Yes! We provide customized packages for one-time, weekly, monthly, or annual cleaning plans to fit your needs.

10. How do I pay for services?

We accept:

• Direct bank transfer
• Mobile money
• Cash payments
• Invoices are provided after each job—let us know your preferred method when booking.